|
Field |
Details |
|
Company Name |
OpenAI |
|
Founded |
December 8, 2015 |
|
Headquarters |
San Francisco, California, United States |
|
CEO |
Sam Altman |
|
Chairman |
Bret Taylor |
|
President |
Greg Brockman |
|
Industry |
Artificial Intelligence |
|
Key Products |
ChatGPT, GPT-5.4, DALL-E, Sora, Codex, Deep Research |
|
Website |
openai.com |
|
Valuation (2026) |
Approximately $852 Billion |
|
Employees (2026) |
4,500+ |
|
Revenue (2025) |
$13.1 Billion |
|
Type |
Public Benefit Corporation (Private) |
|
Major Investors |
Microsoft, SoftBank, Amazon, NVIDIA |
GPT-5.4 Login Experience
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Getting into ChatGPT to use GPT-5.4 is straightforward for most people. You can sign in through the web at chat.openai.com or through the ChatGPT app on iOS and Android. OpenAI supports login through email, Google, Microsoft, and Apple accounts, so you have options.
Where things get messy is after you log in. GPT-5.4 Thinking and GPT-5.4 Pro are not available on the free plan. Free users were given access to GPT-5.4 Mini starting March 17, but the full model requires at least a Plus subscription. That means you are paying $20 per month before you even get to try the flagship version.
Enterprise users reported SSO login failures around the launch window in March 2026. Several threads on the OpenAI community forums documented the issue, and while OpenAI eventually patched it, the fact that paying enterprise customers could not access the product on launch day was not a great look. We also noticed that the model picker can be confusing. OpenAI has stacked so many models into the dropdown that newer users sometimes struggle to figure out which one they are actually talking to.
GPT-5.4 API Pricing
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API pricing is where GPT-5.4 gets interesting and, depending on your workload, potentially frustrating. The standard tier for GPT-5.4 costs $1.25 per million input tokens and $7.50 per million output tokens. GPT-5.4 Mini comes in at $0.75 per million input and $4.50 per million output.
If you are coming from older OpenAI models, these prices represent a big shift. GPT-5.4 Mini and GPT-5.4 Nano are about four times more expensive than their GPT-5 equivalents, according to reporting from The Decoder. That is a steep jump for developers who had built their cost models around the older pricing.
On the upside, OpenAI does offer some ways to bring costs down. The Batch API processes requests asynchronously within 24 hours and charges half the standard rate. Prompt caching gives you a 75 to 90 percent discount on repeated prompt prefixes. And if you do not need the full GPT-5.4, routing simpler tasks to Mini or Nano can save a lot.
But here is the catch. Long-context requests that go past 272K tokens get billed at roughly double the standard input rate and 1.5 times the output rate. If you are using that massive 1 million token context window, your bill can climb fast.
For the ChatGPT subscription side, Plus still costs $20 per month and gives you access to GPT-5.4 Thinking. Pro runs at either $100 or $200 per month depending on the usage tier you pick. The $200 Pro plan gives you 20 times the Plus usage limits and access to GPT-5.4 Pro. Those are real dollars, and for individual users, it adds up quickly.
GPT-5.4 App Experience
The ChatGPT app is available on iOS, Android, web, and desktop. GPT-5.4 rolled out across all platforms, and OpenAI has generally done a decent job keeping the app functional and updated.
That said, the app experience is not without its problems. We ran into issues with file uploads and analysis workflows that were stable in earlier versions but started failing silently or truncating input data after GPT-5.4 launched. This was not just our experience. User reports on Reddit and the OpenAI forums echoed the same thing.
The model picker inside the app has become cluttered. With GPT-5.4 Thinking, GPT-5.4 Pro, GPT-5.4 Mini, legacy models, and various reasoning modes all crammed into one menu, navigating the options feels more complicated than it should be. For a product that serves over 900 million weekly active users, the interface could use some simplification.
On mobile, the app runs reasonably well, but power users who rely on longer conversations and larger file attachments have reported crashes and context loss. The desktop app is more stable, but it still lacks some features that the web version has, which creates an uneven experience depending on which platform you prefer.
User Experience
This is where our review gets critical, and it is the main reason GPT-5.4 earned a 2.9 rating from us.
On benchmarks, GPT-5.4 performs well. OpenAI highlighted improvements in reasoning, coding, and token efficiency. The model uses fewer tokens to solve the same problems compared to GPT-5.2, and the context window is genuinely massive. For technical benchmarks and controlled testing, GPT-5.4 is a capable model.
But benchmarks do not capture the everyday experience, and that is where the frustration lives.
Users across Reddit, Hacker News, and X have documented a consistent set of complaints. Answers are noticeably shorter than what GPT-4o and even GPT-4 used to produce. The model hedges more, adds disclaimers to routine questions, and sometimes refuses prompts that earlier models handled without issue. For users who relied on ChatGPT for deep, detailed responses, the shift feels like a downgrade.
ZDNET praised GPT-5.4 Thinking for its lower hallucination rate, which is a real improvement. But they also criticized it for not following user prompts accurately, which undermines the whole point of a better model.
There were also some bizarre bugs. Multiple users reported GPT-5.4 inserting random Arabic words into English responses. Others flagged a sycophancy problem where the model would agree with everything you said instead of pushing back when you were wrong. And on the coding side, outputs shifted from complete code to skeleton implementations that required significant manual work to finish.
The broader concern is one that many observers have pointed out. OpenAI serves the largest user base in AI, and that creates pressure to optimize inference costs. The safety team continues to tighten restrictions with each update. And the routing system that quietly sends queries to lighter models is not something most users are aware of. When you select GPT-5.4, you expect GPT-5.4, but some users have reported getting responses that feel like they came from a smaller model.
It is not all bad. GPT-5.4 is genuinely better at reasoning tasks than its predecessor. The coding integration from GPT-5.3 Codex is a welcome addition for developers. And if you take the time to write very specific, detailed prompts, you can get strong results. But the out-of-the-box experience has regressed in ways that matter for daily use.
Our Rating: 2.9 out of 5
Login and Access: 3.5/5 - Works fine for most users, but SSO issues at launch and a cluttered model picker hurt the experience.
API Pricing: 2.5/5 - Competitive at the standard tier, but the 4x price jump from GPT-5 equivalents and the long-context surcharges are hard to swallow.
App Experience: 3.0/5 - Functional across platforms, but file upload bugs, a confusing model menu, and mobile stability issues drag it down.
User Experience: 2.5/5 - Shorter outputs, more refusals, strange bugs, and an overall feeling that the model prioritizes cost efficiency over user satisfaction.
Overall: 2.9/5 - GPT-5.4 is a technically capable model held back by user-facing regressions that make the day-to-day experience feel worse than what came before.
Frequently Asked Questions (FAQs)
1. Is GPT-5.4 free to use?
No, GPT-5.4 Thinking and GPT-5.4 Pro are not available on the free tier. Free users only get access to GPT-5.4 Mini, which launched on March 17, 2026. To use the full GPT-5.4 Thinking model, you need at least a ChatGPT Plus subscription at $20 per month. The GPT-5.4 Pro variant is reserved for Pro ($200/month) and Enterprise customers.
2. How do I log in to ChatGPT to use GPT-5.4?
Head over to chat.openai.com or open the ChatGPT app on your phone. You can sign in with your email, Google account, Microsoft account, or Apple ID. Once logged in, select GPT-5.4 from the model picker dropdown if your plan supports it. If you do not see it, make sure your subscription is active and check for any pending updates on the app.
3. What is the API pricing for GPT-5.4?
GPT-5.4 costs $1.25 per million input tokens and $7.50 per million output tokens at the standard tier. GPT-5.4 Mini comes in cheaper at $0.75 per million input tokens and $4.50 per million output tokens. The Batch API halves these prices, and prompt caching can cut costs further. Long-context requests beyond 272K tokens are billed at roughly double the standard rate.
4. What is the difference between GPT-5.4 Thinking and GPT-5.4 Pro?
GPT-5.4 Thinking is the standard reasoning variant available to Plus, Team, and Pro subscribers. GPT-5.4 Pro is a higher-performance version that uses more compute per query and is only available on Pro and Enterprise plans. Pro delivers stronger results on complex reasoning and coding tasks but consumes your usage allowance faster.
5. Is GPT-5.4 better than GPT-5.2?
On paper, yes. GPT-5.4 improves on reasoning, coding, and token efficiency compared to GPT-5.2. It also incorporates the coding strengths of GPT-5.3 Codex. That said, user reception has been mixed. Many long-time ChatGPT users report that outputs feel shorter, hedging is more frequent, and the model sometimes ignores prompt instructions. Benchmark scores are higher, but day-to-day satisfaction depends on how you use it.
6. Does GPT-5.4 support a large context window?
Yes. The API version of GPT-5.4 offers a context window of up to 1 million tokens, which is the largest context window OpenAI has offered to date. The ChatGPT subscription version has a smaller window, and the exact size depends on your plan tier. Pro and Enterprise users get larger context limits than Plus users.
7. Has GPT-5.4 already been replaced?
GPT-5.4 is still available, but it is no longer the latest model. OpenAI released GPT-5.5 on April 23, 2026, and then GPT-5.6 on July 9, 2026. GPT-5.4 remains listed in the API at unchanged pricing and is still accessible in ChatGPT under Legacy Models for paid users. OpenAI has not announced a retirement date yet, but GPT-5.2 Thinking was set to retire by June 5, 2026.
8. What are the biggest complaints about GPT-5.4?
The most common complaints revolve around shorter answers, more frequent safety refusals, and a tendency to add unnecessary caveats and disclaimers. Some users reported a bug where GPT-5.4 would insert random Arabic words into English responses. Others noted that coding outputs were less complete compared to GPT-4o, often returning skeleton code instead of full implementations. Enterprise users also experienced SSO login failures around the launch period.